PRIVACY POLICY

PRIVACY POLICY


At HOLY ALMOND, LDA. which commercialises the AMEN brand, we recognise the importance of processing your personal data and have therefore adopted the appropriate technical and organisational measures to ensure a high level of security in the processing of such data. We therefore inform you about our Privacy Policy, informing you of your rights and how we collect and use your personal data.

We take responsibility for handling your personal data with integrity and confidentiality and only for clear and accurate purposes.
 

1. Who is responsible for the processing of your personal data?

HOLY ALMOND, LDA, with registered office at Calçada da ESTRELA, 29, 1º, 1200-661, LISBOA is the entity responsible for the processing of personal data, since it defines the data collected, the means of processing and the purposes for which such data is used.

Personal data is considered to be any information relating to an identified or identifiable natural person.

You may contact us in this regard via the following contacts:

2. Who are the owners of the personal data?

The customer or potential customer, natural person, to whom the data concern and who uses, or intends to use, the products, services, campaigns, provided by AMEN.

The representative or point of contact in the company, in the case of legal persons, in the context of the execution of a contract, or pre-contractual diligence, concluded between that company and AMEN.

2.1 Which categories of personal data are processed by AMEN?

i) Contact information: name, e-mail, telephone, country, address.

ii) Personal information: date of birth, age, identification number.

iii) Data from applications, web pages and social networks: peris, location and behaviours.

In the case of representatives of legal persons, we collect only data essential for the proper execution of the contract, such as name, email and telephone.

2.2 How, when and for what purposes are your personal data collected?

Your personal data may be collected in the following circumstances and for the following purposes:

Through the websites of the AMEN brands when you make (i) contact request, (ii) newsletter subscription.

For the purpose of concluding and performing a contract, namely when you purchase the Party's Service.

For marketing campaigns, when you receive product information and communications, participate in contests or events organized by AMEN, and upon express consent, provide us with your personal data.

When you enter into a contract with us within the scope of our commercial activity, either by entering into distribution or exclusivity contracts, among others.

3. What are the grounds and duration of the processing of personal data?

The grounds that legitimise the processing of your personal data by AMEN, for the purposes described in paragraph 2.2 of this policy, are as follows:

Consent: your personal data may be processed upon your free, specific, informed and explicit expression of will, by which you agree, through a statement or unambiguous positive act, to have your personal data processed. For example, we process personal data of our customers and potential customers, upon consent, for commercial and marketing purposes, including marketing campaigns, events, promotions, information about new products, satisfaction surveys about products or services provided.

Pre-contractual consultations and/or contract performance: your personal data may be necessary for the clarification of questions, for the conclusion, performance and management of the contract concluded with AMEN. For example, we process personal data for the purpose of conclusion, execution and management of the contract concluded between you and AMEN, namely for the preparation of proposals and contracts.

Compliance with legal obligation: your data may be necessary for compliance with a legal obligation to which the controller, in this case AMEN, is subject. For example, to comply with tax obligations, we must provide information to the Tax Administration.

Legitimate interest: your data may be necessary for the performance of certain tasks related to AMEN's business activity, except in cases where your privacy and data protection rights must take precedence. Examples: we process personal data based on legitimate interests, in particular for business follow-up and management; in the context of contacting customers via website and social media; when we need to contact the representative of a legal entity in the context of the execution of a contract.

In this way, AMEN will process your personal data in accordance with the following:

3.1 How long do we keep your personal data?

AMEN keeps the personal data of data subjects only for the period of time strictly necessary to pursue the purpose for which they were collected.

In certain cases, the law requires data to be kept for a specific period, particularly in the case of data necessary for information to the Tax Authority, which will be kept for 10 years, in accordance with the legislation in force.

We will also keep your data for as long as you maintain a contractual relationship with AMEN. However, we may keep your personal data for periods longer than the duration of the contract, based on your consent, to ensure the rights and duties related to the contract or in situations where there is a legitimate interest of AMEN, always respecting the period necessary for the pursuit of the purpose for which they were collected.

If there is no specific legal obligation, your data will only be processed for the period necessary to fulfil the purposes that motivated their collection, and as long as there are legitimate reasons that allow AMEN to keep them.

As a rule, your personal data, when processed for marketing campaigns, will be kept until the maximum period of 5 years from the collection of your consent or the last contact made (whichever occurs last) and if, within this period, you have not withdrawn your consent.

Once the maximum retention period has been reached, the personal data will be irreversibly anonymised (anonymised data may be retained) or will be securely destroyed.

4. To whom do we transmit your personal data?

AMEN only transmits your personal data when necessary for the purposes described above.

AMEN's suppliers and/or service providers are contractually subject to the same terms and conditions of personal data processing as this privacy policy sets out, and are prohibited from using, transferring, disclosing or recording your personal data for any purpose other than that for which they were specifically contracted.

AMEN may transmit your personal data, depending on the purpose for which they were collected, to different recipients, such as communication agencies, event promoters, carriers and other commercial partners. Only the data necessary for the development of the activity carried out by these entities under the purposes identified in this privacy policy will be transmitted.

Identification through social networks: so that you can be identified on the websites and applications of the brands without filling out registration forms, AMEN has put in place the Facebook login system. If you log in through one of these systems, you explicitly authorise AMEN to access and store public data from your Facebook account as well as other data mentioned during the use of the Facebook login system. To this end, we remind you to be familiar with the privacy policies of the social networks where you interact with us and how they treat your data.

Your personal data may also be transmitted to entities to which the data must be communicated by law, such as the tax authority.

5. What are the rights of data subjects?

AMEN guarantees the applicability and compliance with all the rights of the holder of the personal data provided for in the General Data Protection Regulation and in the national legislation in force.

Right of access

You have the right to obtain confirmation from AMEN that personal data concerning you is or is not being processed and, if so, the right to access your personal data and information related to such processing, for example, you can request an exact copy of your compilation and request additional information about the processing we carry out.

Right of rectification

You also have the right to obtain without justified delay from AMEN the rectification of inaccurate personal data concerning you, in particular the right to correct or complete your personal data.

Right to erasure of data ("right to be forgotten")

You may exercise your right to obtain the erasure of your personal data by AMEN, without undue delay, provided that: the data is no longer necessary for the purpose for which it was processed; when you withdraw your consent and there are no other valid reasons for its storage; when you oppose its processing and there are no overriding legitimate interests on the part of AMEN, as well as in the other cases provided for by law.

Right to Data Portability

You have the right to receive personal data concerning you, which you have provided to AMEN, in a structured, commonly used and machine-readable format, as well as the right to transmit such data to another controller (if this is technically possible) without AMEN being able to prevent this, and if the processing is based on consent or a contract, and if the processing is carried out by automated means.

Right to withdraw consent

You may at any time change your consent, limit it to certain types of processing or withdraw it, however, withdrawal of consent does not compromise the lawfulness of the processing carried out on the basis of the consent previously given.

Right to object

You may also object at any time to the processing of personal data concerning you where there are no compelling legitimate grounds overriding your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

Right to Limitation of Processing

In certain situations you have the right to obtain from AMEN the limitation of the processing of your data, in particular if you contest the accuracy of your personal data for a period that allows AMEN to verify its accuracy, in cases where the data is no longer necessary for the purposes of the processing but is still required by the data subject for the establishment, exercise or defence of a right in legal proceedings and also when you oppose the processing, until it is established that the reasons of AMEN's legitimate interest outweigh your own, as well as in other cases provided by law.

Right not to be subject to any automated decision

You have the right not to be subject to any decision taken solely on the basis of automated processing, including profiling, that has an effect on your legal sphere or significantly affects you in a similar way.

5.1 How to exercise your rights?

You may exercise your rights free of charge, except in the case of a manifestly unfounded or excessive request, in which case a reasonable costs fee may be charged.

We will respond to your requests within 30 days at the latest, except in cases of more complex requests.

In fact, you can exercise your rights by e-mailing info@amen-doa.pt

Nevertheless, if you are not satisfied with our response after exercising any of these rights, you have the right to lodge a complaint with the Portuguese Data Protection Commission, Rua de São Bento, n.º 148, 3º, 1200-821 Lisbon, Tel: 351 213928400, Fax: +351 213976832, e-mail: geral@cnpd.pt).

6. Procedural and Technical Security Measures

AMEN uses appropriate physical, technological, organisational and security measures for the protection of your personal data in order to protect the personal data provided to us against unauthorised disclosure, loss, misuse, alteration, processing or access.

7. Data Protection Officer

AMEN has a data protection officer (DPO), who (i) supervises and advises the controller with regard to the obligations arising from the rules on privacy and protection of personal data, (ii) cooperates with the supervisory authority, (iii) is the point of contact with the customer or potential customer in order to clarify possible questions about the data processing carried out by AMEN

Should you have any questions or complaints, you may submit them to the AMEN Data Protection Officer at the following e-mail address: info@amen-doa.pt

8. Update of the Privacy Policy

AMEN reserves the right to update this Privacy Policy at any time. Therefore, we recommend that you consult this policy on our website from time to time, in order to stay informed about the treatment of your personal data.

Without prejudice to the consultation of this policy on our website, AMEN will inform you of the alterations made to it.


This Privacy Policy was last updated in April 2023.